Infrastructure Officer

Reporting to the IT infrastructure Manager, the role will be responsible for the day to day operation of the bank IT networks, servers and security systems

Main position responsibilities are:

  • Monitor network performance (availability, utilization, throughput, and latency) and test for weaknesses
  • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
  • Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and operational requirements.
  • Plan, coordinate, and implement network security measures to protect data, software, and hardware.
  • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary
  • Perform data backups and disaster recovery operations
  • Monitor and remove virus, spyware, and other non-authorized software
  • Research and recommend innovative, and where possible automated approaches for system administration tasks.  Identify approaches that leverage our resources and provide economies of scale
  • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required
  • Maintain data center environmental and monitoring equipment
  • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements
  • Confer with network users about how to solve existing system problems
  • Perform periodic performance reporting to support capacity planning

Qualifications and Experience:

  • University Degree in Information Technology, Computer Science, Computer Engineering or related field.
  • Systems Administration/System Engineer certification in Microsoft, CCNA certification
  • 3+ years in Network and system administration
  • Expertise in data centre management and data governance
  • Hands-on experience with computer networks, network administration and installation
  • Extensive experience with VMware, EMC storages
  • Knowledge of system vulnerabilities and security issues
  • Hands on experience in networking, routing and switching
  • Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
  • Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution
  • Familiarity with backup and recovery software and methodologies
  • Great at organizing, prioritizing and multitasking

Application process:

If you believe you meet the above requirements, please visit our website https://rw.kcbgroup.com/about/careers for details regarding the application process.

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