Automated Teller Machines (ATM’s) are used for cash withdrawal, cheque & cash deposits as well as checking account balances & mini statements.

What services can I access at a KCB ATM?

  • Cash withdrawals of up to FRW 400,000 per day.
  • Change your ATM pin.
  • Cash withdrawal in foreign currency at all KCB ATM’s.
  • Cheque deposits
  • Cash deposits
  • Check account balance and get a mini statement.

ATM  locations

ATM  security

  • Never allow a stranger to assist you when doing ATM transactions. If in doubt, get help from the KCB nearest to you or call the KCB Contact Center.
  • Do not share your ATM PIN with anybody. Your PIN is your secret.
  • When transacting at an ATM cover the keyboard when entering your PIN and ensure no one is lurking behind you.


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