KCB is present in all 6 Eastern Africa countries with a total of 230 branches. KCB’s one-branch network allows you to transact at any branch. KCB Rwanda operates 11 Branches & 3 cash centers across the country.

Branches locations

KCB Branches

  • KCB Branches are open to all customers – KCB account holders and non-KCB account holders.
  • Present in Kigali, Muhanga, Huye, Rusizi, Musanze, Rubavu and Kayonza

KCB Advantage Centre

  • For use by Advantage Banking customers
  • Present in Avenue de la Paix Branch and VIP treatment available in all other branches

KCB Corporate Centre

  • For use by Corporate and Sme Banking customers
  • Present in Avenue de la Paix Branch and VIP treatment available in all other branches

What services can I access at KCB branches?

  • Cheque & cash deposits
  • Financial advice on loans, investments, home loans from our professional teams of corporate, business and personal bankers.
  • Enquiries, feedback and issues resolving from the Customer service team.
  • ATM card &PIN mailer collection
  • Opening of accounts and registration for various services e.g. internet and mobile banking.
  • Loan applications for personal, business and home loans.
  • Money transfer services e.g. Western Union, Monet Gram & RIA
  • Forex services
  • Payment of taxes

 What are the operating hours for KCB branches?

  • Kigali branches open from 8.00 am to 6.00pm on weekdays and from 8.00 am to 4.00pm on Saturday
  • Upcountry branches open from 8.00 am to 6.00pm on weekdays and from 8.00 am to 2.00pm on Saturday
  • Remera branch opens from 08.00am to 08.00pm from Monday-Saturday and from 08.00am to 04.00pm on Sundays.
  • Our branches remain closed on public holidays and open from 2.00-4.00pm on Umuganda
  • Gisozi, Corporate, Nyabugogo and Kimironko branches open from 8am to 7pm weekdays


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