With KCB Iwacu it is now more convenient t to deposit and withdraw money in your neighborhood!

Cash Deposit

  • Present your cash, ID/passport and account details to the KCB Iwacu agent
  • The agent will initiate a transfer transaction through the KCB mobile banking platform.
  • Once the transaction is complete both you and the agent will receive a confirmation SMS
  • Sign the transaction register and get a receipt

Cash Withdrawal

  • While at the KCB Iwacu agent outlet dial *522#, under the KCB Iwacu option and initiate transaction give the Agent your ID card or Passport.
  • You and the agent will receive a confirmation SMS on the successful withdrawal with reference number.
  • Receive the cash
  • Sign the register and get receipt

Utility services payment (WASAC,STAR TIMES,DSTV).

  • Present your ATM card plus the relevant commission, ID/passport and utility reference details to the KCB Iwacu agent
  • The agent will initiate a transfer transaction through the KCB mobile banking platform.
  • Once the transaction is complete both you and the agent will receive a confirmation SMS
  • Sign the transaction register.
  • Agent will issue you with a KCB Iwacu acknowledgement receipt for the transaction.

 Rent, School fees payment

  • Present your cash, ID/passport and your landlord/School  account details to the KCB Iwacu agent
  • The agent will initiate a transfer transaction through the KCB mobile banking platform.
  • Once the transaction is complete both you and the agent will receive a confirmation SMS
  • Sign the transaction register.
  • Agent will issue you with a KCB Iwacu Acknowledgement receipt for the transaction.


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