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Mobi Bank

We pride in a robust and innovative mobile banking platform which has revolutionized banking for our customers. Pay your utilities, get loans, buy airtime, send and receive money, and access other banking services conveniently, all at the palm of your hand.

Download the KCB App on Play store and the Apple store, or Dial *522# and follow the prompts.

KCB Mobile Banking Services

  1. Pay utility bills 

Conveniently pay your Electricity bills and Wasac water bills from your account anytime, anywhere.

  1. Buy Airtime

Easily buy MTN & Airtel

  1. Transfer money to any account & mobile wallets

You can conveniently transfer money to any KCB account, accounts in other banks, to MTN Momo & Airtel Money wallets with ease.

  1. Borrow a KCB Mobi Loan

You can access a mobi loan of up to RWF 500,000 from your phone directly to your account at the lowest rates of 6% for 1 month.

How to activate KCB Mobile banking via KCB App

iOS enabled mobile devices

  1. Download the KCB App from App Store
  2. Dial *522#
  3. Go to ‘No. 9 My Account’
  4. Select ‘Activate my app’
  5. You will receive an SMS with a One Time Password (OTP active for 2 minutes)
  6. Enter received OTP to complete the activation process.

Android enabled mobile devices

  1. Download the KCB app from Google Play store
  2. Follow the launch instructions to activate your app (enter the number that you used to get connected and the One Time Pin (OTP) sent to you)
  3. Since your OTP is valid for only 48 hours, change it to a SECRET pin of your choice with a minimum of four digits.

Rates & Fees

  • Paying water bills – Frw 100
  • Push to Mobile Money – Frw 100
  • Balance enquiry – Frw 100
  • Electricity purchase – Free
  • Mobi Loan - 6%


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